// MENTOintegRation: Mentoring in social and labour market integration of refugees
Implementation period: 4 September 2018 – 3 September 2020
Total cost of the action: 1.334.492,61
Project partner: Centre for Social Welfare Zagreb
Funding: The project is funded by the European Union with 1.134.318.72 HRK (85%) from the European Social Fund under the grant scheme Support to Social Inclusion and Employment of Marginalized Groups. National co-financing from the state budget amounts to 200.173,89 HRK (15%).
This project addresses the issue of deficit of individualized, systematic and appropriate services aimed to facilitate social integration, to increase integration capacities and sustainable employment of persons granted international protection and migrants. Accordingly, the goal of the project is to improve social integration and integration into the labour market of persons granted international protection and migrants in Croatia by developing and piloting tailor-made skills development programmes, as well as specific mentorship approach with aim to support sustainable employment and reduce dependency on social welfare benefits.
Specific goals of the project are:
- Improving socio-cultural and communication skills of persons granted international protection and migrants in order to facilitate successful social integration and labour market integration.
- Reducing dependency on social welfare benefits for persons granted international protection and migrants by increasing opportunities for sustainable employment trough individualized mentorship approach.
- Improving methods of work and capacities of experts who provide services to persons granted international protection and migrants within the scope of social integration and access to labour market
Following results will be accomplished by implementing the project:
- Two programmes for improving skills for unemployed persons granted international protection and migrants will be developed;
- 36 unemployed persons granted international protection and migrants will improve their communication and socio-cultural skills, aiming for a more successful integration into their communities;
- Programme of individual mentoring of persons granted international protection and migrants, and which are guaranteed minimal allowance beneficiaries, will be developed based on the principles of Solution Focused Brief Therapy;
- Minimally 24 experts who work with persons granted international protection and migrants in different sectors will improve their skills for individual mentorship;
- Dependency on social welfare benefits will be reduced for 50 persons granted international protection and migrants which are guaranteed minimal allowance beneficiaries, through increasing their opportunities for sustainable employment trough individualized mentorship approach.
Target group of the project are persons with granted international protection and migrants in the Republic of Croatia, out of who minimally 50 are guaranteed minimal allowance beneficiaries. The second target group are 24 professionals from various sectors: social welfare, employment and CSOs, and who work directly with persons granted international protection and migrants, as well as their social and labour inclusion.
Persons granted international protection participating in this project will be permanently empowered and will develop skills and gain experience which will in turn facilitate social and labour integration. Furthermore, their experience and skills will help them to be support network for others who will arrive to Croatia trough programmes of resettlement and relocation. This will enable a transfer of skills and experience acquainted during this project. The beneficiaries will compose mostly of men, but the project will have a specific focus on motivation of women to seek work (minimally 15 of them). The beneficiaries are coming from areas inflicted by war and are thus highly traumatized. Out of 24 professionals who will take part in the project, minimally 15 of them will be those working in social welfare system, minimally 4 in public employment offices, while 5 of them will be from civil society organizations.
Contact person: Dragana Knezić, firstname.lastname@example.org
// HOME SWEET HOME: employment of women in local community in community based social services
Implementation period: 30 May 2018 – 29 December 2020.
Total cost of the action: 3 443 284,36 HRK
Project partners: Dvor Municipality, Centre for Social Welfare Hrvatska Kostajnica, Croatian Employment Service – Regional Office Sisak
Funding: the project is funded by the European Union (European Social Fund – Programme for Employment of Women “Zaželi”) with 2.926.791,71 HRK (85%), and co-funded from the Croatian state budget with 516.492,65 HRK (15%)
This project aims to increase the employability of underprivileged women, who live in rural areas with fewer opportunities, within the social services sector.
Specific goals of the project are:
1. Develop and increase capacities and work potentials of minimally 14 unemployed women with lesser employability, from the Dvor Municipality area, in order to increase their employability in the long term
2. To improve the quality of life and social inclusion of at least 130 elderly and infirm persons from the Dvor Municipality area through improving and widening the impact of mobile social services.
Following results will be accomplished by implementing this project:
1. 14 women in underprivileged positions from Dvor Municipality area will be empowered and capacitated trough educational programmes, by learning and adopting “soft” skills, and trough continuous professional support in their work;
2. 14 women will be employed and get continuous professional support during the 24 months in providing social services, specifically care and assistance to elderly and infirm persons, which will result in higher long-term employability and decrease the poverty risk;
3. Increased quality of life and improved social inclusion is expected for minimally 130 elderly and infirm persons living in the rural area, especially areas difficult to reach within Dvor Municipality, resulting from in-home care and assistance services within the period of 24 months, which will be offered once or two times weekly.
Project target group are unemployed women with secondary school education as the highest level of education, with an emphasis on those of lower educational level and older than 50, as well as those in higher risks of social exclusion and long-term unemployment. All of them are inhabitants of rural areas and hard-to-reach areas, which significantly lowers their opportunities and possibilities. The project will increase their social and work participation, reduce the risk of poverty and prevent social marginalization.
Final beneficiaries are elderly and infirm persons living in rural, remote areas, in difficult social and material circumstances. The project will increase availability and quality of social services for these beneficiaries, while in the same time decreasing their social exclusion and improve the quality of their lives.
The project will attribute to widening, availability and improvement of the quality of community based services for elderly and ill persons, thus aiding to the process of deinstitutionalization and decentralization of social services.
Contact person: Valentina Zeljak Božović email@example.com
// WELCOMM: Supporting integration of third country nationals through developing learning and collaboration tools to build welcoming and inclusive communities
Implementation period: 1.12.2017. – 31.11.2019.
Total cost of the action: 576.042,94 EUR
Max. amount of EU financing: 517.459,58 EUR
Coordinator: Rehabilitation Centre for Stress and Trauma
Partners: SÜDWIND, Wien, Austria, CESIE, Palermo, Italy, SLOVENE PHILANTHROPY, Ljubljana, Slovenia and CENTRE FOR PEACE STUDIES, Zagreb, Croatia
The objective of the project is to contribute to pre-departure and post-arrival integration of persons in need of international protection, relocated within the EU or resettled from a third country.
Specifically, the action aims to:
– to facilitate integration of persons in need of international protection, particularly those being relocated or resettled, trough development of innovative, online tools to support pre-departure and post-arrival information provision, learning and socio-cultural orientation
– to strengthen capacities of professionals, practitioners, local CSO activists and volunteers to effectively facilitate and support integration of third country nationals in need of international protection
– to enhance integration capacities of receiving communities through mutual learning and exchange within developed and facilitated community of practice
The main product of the project is WELCOMM learning and exchange web platform for third country nationals as well as for professionals, practitioners and volunteers in receiving communities, with integrated language learning modules, skills and knowledge training modules and virtual space for the Community of Practice.
Language e-courses for A1 and A2 levels will be developed for Croatian and Slovenian language, piloted on sample of 40 learners and offered online for learners on Arabic and Farsi/Dari. In the first year of exploitation courses will be offered to round 1000 online learners.
In order to support better information of third country nationals, specifically those being relocated or resettled to Croatia, Slovenia, Austria or Italy, Informational packages will be developed as well as Guides on access to relevant support services. Socio-cultural orientation training for third country nationals will be developed, piloted on 80 beneficiaries and enabled for online learning. This will contribute to better preparation for round 6000 third country nationals for which countries of project partners formally pledged within relocation and resettlement scheme but also to other third country nationals in need of international protection.
In order to raise awareness and prepare host communities for integration of third country nationals, capacities of professionals, practitioners, local CSO activists and volunteers to effectively facilitate and support integration of third country nationals will be enhanced. For this purpose intercultural awareness and competences training will be developed and piloted on 120 persons from host communities and then offered online on WELCOMM platform to broad audience of professionals and practitioners in EU countries. To further enhance integration capacities of receiving communities, mutual learning and exchange within developed and facilitated online and face-to-face Community of Practice will be facilitated. Community of Practice will involve in exchange and shared learning 120 persons from EU countries, engaged in supporting integration of third country nationals.
This project was funded by the European Union’s Asylum, Migration and Integration Fund
// INTEDU - Integration through dialogue and education
Implementation period: 26 months ( 31.8.2016.-31.10.2018.)
Total cost of the action: 87.425,00 EUR
Coordinator: Linköpings kommun, Sektionen för resurs och stödverksamhet, Sweden
Partners: Rehabilitation centre for stress and trauma Croatia
Landratsamt Enzkreis, Germany
Studieförbundet Bilda sydöst, Sweden
UNIONE DEI COMUNI VAL’ENZA, Italy
Omega – Transcultural Centre for mental and physical health and integration, Austria
The project will build up an, for every country adapted, “first step information tool” to the newly arrived immigrants mainly given by their own fellow countrymen to avoid misunderstandings in the information flow. That information will at the same time give different kind of informal and formal learning and give tools to further education. The information should not be a one-way-communication, it should be more like workshops where the learners/immigrants take active part in the sessions.
It is important that municipalities and organizations establish a trustworthy contact and dialogue with the immigrants so link persons, i.e. staff who can speak the immigrant’s language and have knowledge of their cultural background, is a very important.
Project contains courses that will result in instructors who later on will educate local tutors for the first-step-information.
Many of the immigrants suffer from different trauma due to war and family tragedies and organizations and municipalities has in common not enough competence in these issues but we can find that competence inside this project. It is an increasing and very serious problem with young adults with psychological instability living without future dreams in multicultural areas in all the project countries. The project partners should improve their way to meet these individuals on an adequate way and find new ideas to include them. There will be courses in trauma and related issues for the staff from the project organizations.
Immigrants has diverse backgrounds and the increasing flow of refugees inside Europe is another reason for a European cooperation. The project partners can assist each other with knowledge of different ethnic groups when we together will get a wider experience through this project.
These are the main objectives in the project:
– Create an efficient integration process through:
– Provide basic skills to immigrants and make them prepared for further studies and job.
– Educate instructors who will educate local tutors.
– Improve the competence among the staff inside the trauma area.
– Provide and motivate them to participate in language courses
– Reach and start trustful communication with immigrant in their neighborhoods.
– Identify, build relations and include people who is suffering from war trauma and mental instability who are not in studies or in labor market in an active social life.
– Involve volunteers and NGOs in the work.
Target group: 700
The project works in different phases. In the first phase, we educate staff who try the new methods on the target group during the project time. The second phase is to implement, test and adjust the new methods on the rest of the the target group, i.e. take part in courses about civic information, practical language courses and social activities while waiting for job or studies. The largest group affected by the indirect activities are the target group.
It can be about to carry out language courses, find new structures and activities to make migrants more active in their neighborhoods while waiting for job or studies.
Colleagues in the departments who are not directly involved in the project will get knowledge from the project from disseminations seminars and regular meetings. They are amongst others The Work- and knowledge square (Jobbtorget), Swedish education for immigrants (sfi), the Social welfare office and The Employment office and some adult educational associations (ABF, Bilda, Folkuniversitetet).
There are also regional and national networks in various subjects and vocational areas where the spread of new knowledge takes place.
On regional level are East Sweden Region and The County Administrative Board in Östergötland and their departments working with integratioin will spread this in their networks, i.e. municipalities in Östergötland County and NGOs.
Most of the inhabitants in our multi cultural areas have possibility to take part and benefit of the results and activities.
During the project the website, www.linkoping.se/forebyggandeforaldrastod, on English, will be continuously updated and available as a source and knowledge bank.
Contact person: Sweden: Mats Mikiver, firstname.lastname@example.org
Croatia: Valentina Zeljak Božović, email@example.com
// Rehabilitation, empowerment and integration of asylum seeking torture survivors
Implementation period: 1.03.2016. – 28.02.2018.
Total cost of the action: 608.748,58 EUR
Max. amount of EU financing: 547.648,58 EUR
Coordinator: Rehabilitation Centre for Stress and Trauma
Partners: OMEGA Transcultural Centre for mental and physical health and integration Graz, Austria and EXILIO Centre for refugees and torture survivors based Lindau, Germany
The overall objective of the project is to contribute to empowerment and improved integration capacities of torture survivors among asylum seekers in reception countries in EU. Project contributes to the implementation of provisions set out in Directive 2013/33/EU of the European Parliament and Council laying down standards for the reception of applicants for international protection, particularly to obligation of Member States to “ensure that persons who have been subjected to torture, rape or other serious acts of violence receive the necessary treatment for the damage caused by such acts, in particular access to appropriate medical and psychological treatment or care”.
This project specifically wants to achieve:
1. Enhancing multidisciplinary rehabilitation and empowerment services to torture survivors in asylum procedure and to those granted protection status provided by rehabilitation centres in Croatia, Austria and Germany;
2. Supporting better integration of torture survivors in society in Croatia, Austria and Germany;
3. Improving dissemination of good practices in rehabilitation and socio-economic integration of torture survivors across EU.
– development of the program and common tools and procedure for initial short-term group intervention, aimed to provide initial orientation of the client in new surroundings, psychical stabilization, psycho-education on trauma and coping mechanisms as well as planning further steps in rehabilitation, empowerment and integration;
– continuous implementation of initial short-term group intervention, with which round 220 clients in 3 countries will be covered;
– continuous individual help and support, according to specific needs of each of the clients, in form of: basic information and orientation services, psycho-social counselling and support to clients and their family members, individual and family psychotherapy, medical counselling and treatment;
– language courses;
– socialization, recreational, creative and skills development workshops and other events (exhibitions, fairs, competitions, tournaments, excursions etc.) with aim to foster and improve integration;
– formal and informal vocational training and education with aim to improve employability;
– providing support and aid in housing and job-searching through social work case management;
– development of the research methodology, collecting data, carrying out research and publishing evaluation research report on 4 languages with aim to evaluate outcomes of rehabilitation and empowerment approaches applied during the course of this project;
– organizing international conference with EU and neighbourhood rehabilitation centres with aim to present results of the project and to disseminate and exchange experience and good practice examples in rehabilitation and integration across EU;
– organizing advocacy meetings with local and national decision makers in order to improve policies regarding torture survivors among refugees and asylum seekers.
Target group: round 220 torture survivors and their family members who are in asylum procedure or granted international protection in Croatia, Austria and Germany.
Contact person: Valentina Zeljak Božović, project manager, firstname.lastname@example.org
Project is financed by European Union under Pilot Project/Preparatory Action on Victims of Torture program for 2015.
Project is co-funded by European Union within Pilot Project/Preparatory Action on Victims of Torture.
// CARE@NET – Support network for foster families and foster children
This three-year programme was developed as a response to insufficient, unavailable, and unsuitable support system to foster families in implementation of individual care plans for children in general, but especially in the field of work with children that come into foster families with developmental, learning or behavioural difficulties.
Overall objective of the project is to contribute to development of foster parenting and to enhance the quality of care for foster children. The project has started on 1st November 2016 and will finish in November 2019.
Specific project goals are:
– to improve support system for foster parents within the area of Centre for social care Vrbovec authority
– to develop a prevention and early intervention model in the field of education for children in foster families in the mentioned area.
In order to achieve the first specific goal the following activities will be implemented:
– Establishment, continuous coordination and continuous work of mobile team that will provide individual support and counselling for the foster parents. The team will be consisted of experts of various professional backgrounds, both from Centre Vrbovec and from RCT, who will provide counselling and support to foster families as well as individual support and counselling to family members during field work, in their homes;
– Organizing and coordinating support groups for foster parents of children in risk;
– Team meetings regarding individual care planning for children in foster families that will be attended by experts from Centre Vrbovec, foster parents and other relevant stakeholders from education and other sectors;
– Educational seminars covering specific topics regarding psychosocial support of foster children and foster parents;
– Development of a Handbook for professionals in welfare system, foster parents and stakeholders during the third year of program implementation.
For the achievement of the second specific goal, following activities will be implemented:
– Identification of children with learning and behavioural difficulties, which will be carried out by Centre Vrbovec in coordination with schools within its area of authority;
– Workshops for foster children in order to improve their social skills;
– Individual learning support for foster children with assistance of volunteers.
The target group of the program are 36 foster families and 30 foster children during the period of three years. Centre for social assistance Vrbovec is implementing partner. The programme is funded by Ministry for Demography, Family, Youth and Social Policy.
// Employment is IN(tegration)
One of the central aspects of a quality integration is availability of educational programmes in host countries. According to the Law on International Protection, this availability seems simple and easy to implement. However, when it comes to practice, this has shown to be untrue due to many obstacles that Croatian society is often unaware of. Namely, refugees in Croatia still face unavoidable administrative barriers regarding access to educational system and recognition of their previous qualifications, which consequently means there are barriers in access to labour market which they cannot overcome. This furthermore means that opportunities for refugees are restricted to unqualified precarious and low-waged jobs, which exposes them to poverty, social exclusion and exploitation, in the same time hindering successful integration. The refugees could contribute to Croatian and European societies by taking part in work and jobs they are qualified for, but the reality shows that they mostly belong to the group of long-term unemployed, or are in obligation to obtain the same training or education they have already obtained in their home countries. Accordingly, the overall goal of this project is to contribute to refugees’ social inclusion and integration within the community trough encouragement of employment.
There are two specific goals:
1. To enhance communication and language competences of minimally 15 persons under international protection in areas of Zagreb, Zagreb County and Sisak-Moslavina County, specifically within the context of job search and communication with employers and in workplace. This project includes a pilot for an innovative programme of language learning, which is directed to practical language that is used within certain professions and occupations – the most frequent occupations in which refugees are employed within the project area.
2. To increase employability of minimally 30 persons under international protection within Zagreb, Zagreb County and Sisak-Moslavina County.
Activities that will be held are: a) various workshops for skill and knowledge development (informal language course, workshops on job search), b) psychosocial support and counselling, c) individual and group work with beneficiaries with an aim of support and assistance in contacting employers and employment in general. Additional activities include services of translations and cultural mediations (with assistance of interpreters/cultural mediators).
Language learning activities will encompass 15 beneficiaries, group and individual support in job search and employment will encompass 30 beneficiaries, while individual nad group counselling and therapy will encompass 15 beneficiaries.
The project implementation period is 12 months. The project is funded by the Ministry for Demography, Family, Youth, and Social Policy.
// Small family, big opportunities – psycho-social support to single parent families
Due to particular situation of single parents, single-parent families are in disadvanced position in comparison to families that are comprised of both parents. Having in mind RCT’s experience in working in Dvor Municipality, as well as specific socio-economical conditions, we are aware of various challenges that single-parent families face – from minimal employment opportunities, to concerns about financial security of children, educational possibilities and stress and exhaustion due to large number of obligations. With regard to these issues, which are emphasized with frequent confrontations with former partner about parental care, the quality of parent-child relationships as well as quality of life in general in area of this municipality are often lower than in average population. Furthermore, such psychosocial and economical situation negatively reflects on childrens’ educational success and their behaviour.
Overall goal of the project is improvement of life quality of single parent families through providing psychosocial assistance within underprivileged communities.
There are two specific goals of this project:
1. To increase competences of single parent family members, primary school students and their parents for dealing with stressful and traumatic situations and of school councillors in providing assistance;
2. To contribute to development and increase availability of social services within an underprivileged municipality trough professional work with teachers and school’s school councillors, as well as employees of social welfare centre.
Trough various project activities several results are expected:
1. 15 children from single parent families will be empowered and capacitated for non-violent communication and more efficient approach to resolving challenges and problems within family and social surroundings;
2. 15 single parents will be empowered and capacitated to overcome situations of crisis in family and other social relationships in a more efficient way;
3. 10 teachers will be empowered trough supervision and will gain thorough knowledge about problems and challenges that single parent families are facing, as well as be sensitized to provide additional support to children and single parents.
The project will be implemented in Dvor Municipality from 1st of October 2017 to 31st of September 2018.